How can I place an order on tanabana.com.pk?

  1. Open our website tanabana.com.pk
  2. Choose the product you like
  3. Click on the button "Add to Cart"
  4. If you want to continue shopping, go to "Continue Shopping" or click on "Proceed Checkout"
  5. Add your Shipping Address and Proceed to Checkout
  6. Select the Payment Method and complete your order.

What payment methods are accepted on tanabana.com.pk?

  1. Cash on Delivery (COD)
  2. Direct Bank Deposit
  3. Easypaisa/JazzCash

Do you offer cash on delivery (COD)?

Yes, Tana Bana Fabrics offers cash on delivery in Pakistan.

How long does it take to process and ship an order?

Order processing takes 1 to 3 days based on the product nature (customized orders are exempted). Shipping time varies depends upon the customer's location.

Shipping usually takes 1 to 5 working days in Pakistan and 4 to 28 days internationally.

What is the shipping cost?

Shipping cost depends upon the customer's location.

  • The total Rs. 200 charges applied on the order of equal or less than Rs. 2999/- in Pakistan.
  • We offer free shipping in Pakistan, if order is equal or more than Rs. 3000/-
  • International shipping charges varies upon the customer location and selection of courier service. Currently we offer international shipping through DHL, TCS and LCS

Can I track my order once it's shipped?

As soon as your order is shipped, you will receive an email including tracking id and tracking link.

If you do not receive it then contact us info@tanabana.com.pk or WhatsApp +923054440012

What is your return and exchange policy?

You can find our return and exchange policy at Return & Exchange Policy

How can I initiate a return or exchange?

If one wants to initiate return or exchange, customer needs to contact our support team info@tanabana.com.pk or WhatsApp +923054440012

What should I do if I receive a damaged or defective item?

One should not receive the parcel if it is open or looking damaged.

But if product is defected or damaged we will arrange a replacement or return based on the current condition.

Are there any restrictions on international shipping?

International shipping will be initiated only if customer paid in advance. Tana Bana Fabrics is not responsible for any custom duty, parcel damage, lost, or any other issue caused by courier company.

Can I cancel or modify my order after it has been placed?

Yes you can cancel or modify the order until it is dispatched.

Do you offer any discounts or promotions?

Yes, visit our Sale page and get the latest discounts on our store. 

How can I contact your customer support team?

One can contact us through

  • Email: info@tanabana.com.pk
  • UAN: 03041118011
  • WhatsApp: +923054440012

Can I sign up for a newsletter to receive updates and offers?

One can contact our Whatsapp +923054440012 and request to join our WhatsApp community.

Go to website home page and scroll down, enter your email address and subscribe for newsletter or promotions.